The failure points, and the regulation that actually applies, are different for a hospital portal than for a checkout flow. Six industries, and where the real risk sits in each.
Pick the closest match
01 · Industry
ADA Title III applies to places of public accommodation, and courts have repeatedly extended that to retail websites — checkout is the highest-risk journey on the whole site.
02 · Industry
Section 504 (HHS) and, for many providers, Section 1557 of the ACA both require accessible patient-facing technology, on top of Title II or Title III.
03 · Industry
Bar associations and courts have flagged inaccessible law-firm and court-system sites, and law firms are themselves visible, frequent lawsuit targets.
04 · Industry
ADA Title II (state and local government) and Section 508 (federal) set compliance dates already in effect or arriving through 2028; public universities and K-12 districts are both covered.
05 · Industry
Online banking and lending falls under ADA Title III, plus additional federal banking-regulator guidance for many institutions — account access is a core, non-optional journey.
06 · Industry
Enterprise, government, and education buyers increasingly require a current VPAT/ACR before procurement — losing an RFP over accessibility is a revenue problem, not just a legal one.