WCAG & ADA Accessibility Audits for Ecommerce
Checkout is the single highest-risk journey on an ecommerce site: it's the one flow every visitor eventually has to complete, and it's usually the most JavaScript-heavy, most frequently redesigned part of the whole store.
Where the risk actually sits
Overview
Courts have repeatedly extended ADA Title III — written for "places of public accommodation" — to commercial websites, and ecommerce checkout is where that exposure concentrates. Unlike a marketing page a visitor can skip past, checkout has to be completed by every paying customer, which makes any barrier in that flow both a compliance risk and a direct, measurable revenue loss. It's also usually the part of the site with the most custom JavaScript — quantity steppers, variant pickers, coupon fields, saved-payment selectors — each one a place a generic theme audit tends to miss.
Source-level fixes, not a workaround.
We audit the full purchase journey — product listing, product detail, cart, and checkout — against WCAG 2.1/2.2 AA, with particular focus on the custom JS interactions a generic scan tends to under-report. Fixes are patched into your actual theme or storefront code (not a runtime overlay), tested against real assistive technology, and retested after your next release, since checkout is also the part of the site most likely to change.
See the full industry playbook